The second-hand marketplace Users Share Frustration Regarding Sizing Changes
Members of the platform have expressed outrage after an update resulted in listings displaying inaccurate size information.
The popular resale platform has updated its size classifications for women's and children's garments failing to inform every member regarding the update.
Online Platforms Response
Many shoppers and sellers have taken to social media claiming that product pages now present a modified sizing category compared to what was initially listed due to the recalibration.
Vinted explained the revised method more closely matches comparable marketplaces.
The platform has recommended to review their products and adjust the sizing manually if necessary, causing user dissatisfaction.
Size Classification Updates
Earlier, the sizing featured a single numeric size and a letter, like S/8 or M/10.
The updated approach includes a letter and a range like S/UK 8-10.
For certain items, the sizing has been recategorised - like an L measurement was previously a 12 but currently displays as UK 16-18.
Member Accounts
One content creator, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," which is what Vinted now does.
A different member, based in Glasgow, said garments she listed with size 14 tags were displaying on the service as size 20–22.
"Should someone sized 20-22 purchase these they may become frustrated," she explained.
Necessary Adjustments
Charlotte Lunn, based in Derby, explained she became annoyed due to the update requiring manual adjustment the measurements for "each individual item".
"For me this is particularly frustrating, as I'm chronically ill and Vinted sales have been crucial following partial earnings loss," she explained.
Platform Context
The app has more than 100 million users, including 18 million in the UK.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This represents another occasion that an unexpected update to the app has proved unpopular: earlier, the service retracted a modification regarding delivery choices due to shopper criticism.
